Using these network tools will help identify the fault. In these circumstances the problem may be potential packet loss or latency issue. Most often, these tests would be run if the end user is experiencing the following issues: These tools are usually run at a Microsoft Windows Command Prompt. ICMPs are used by routers, intermediary devices, or hosts to communicate updates or error information to other routers, intermediary devices, or hosts. Internet Control Message Protocol (ICMP) is an error reporting and diagnostic utility. Traceroute, Ping, MTR, and PathPing are network tools or utilities that use the ICMP protocol to perform testing to diagnose issues on a network.
Using Traceroute, Ping, MTR, and PathPing